Complete Feature Overview

Everything your practice needs.
Nothing it doesn't.

Scheduling, e-prescribe, billing, messaging, subscriptions, questionnaires, onboarding, and HIPAA compliance — all in one platform with real-time updates and audit trails on every action.

Scheduling & Calendar

Advanced scheduling that runs itself

A drag-and-drop calendar built for medical practices — with conflict detection, recurring appointments, templates, and multi-tier automated reminders that reach patients via SMS, email, and in-app.

Drag-and-Drop Calendar

Visual scheduling with drag-and-drop rescheduling, day/week/month views, and automatic conflict detection across providers and locations.


Multi-Tier Reminders

Configurable reminder sequences — 72h, 24h, and 2h before — delivered via SMS, email, and in-app to reduce no-shows.


Templates & Batch Operations

Appointment templates for common visit types and batch operations for rescheduling or cancelling multiple appointments at once.


Multi-Provider Support

Schedule across multiple providers and locations with provider-specific availability, buffer times, and appointment type restrictions.


E-Prescribe & Pharmacy

Electronic prescribing with built-in pharmacy tools

Write, send, and track prescriptions electronically — with an integrated pharmacy directory, patient pharmacy preferences, Rx queue, and renewal workflows.

E-Prescribe

Electronic prescribing with drug catalog search, dosage selection, and direct routing to the patient's preferred pharmacy.


Pharmacy Directory

Searchable pharmacy network with patient-specific pharmacy preferences saved to their profile for one-click routing.


Rx Queue & Review

Centralized queue for providers to review, approve, modify, or deny prescription requests and renewal workflows.


Medication Catalog

Searchable medication catalog with categorization, dosage forms, and compound options for subscription-based prescribing.


Multi-Channel Messaging

Every message, every channel, one inbox

Secure in-app messaging, two-way SMS, and 21 branded email templates — all with HIPAA audit trails and 3-layer notification preferences.

Secure In-App Chat

Real-time messaging between patients and care teams with read receipts, unread counts, and thread management.


21 Branded Email Templates

Professional MJML email templates across 6 domains — appointments, prescriptions, billing, shipments, onboarding, and security.


3-Layer Notification Preferences

Patients control how they're reached per category: SMS, email, and in-app toggles that are respected across all automated communications.


Real-Time WebSocket Updates

Instant notifications and live UI updates across all connected devices — no page refresh needed.


Subscriptions & Fulfillment

Subscription commerce built for healthcare

Subscription plan wizard, patient shipment review, staff fulfillment queue, product add-ons, and delivery tracking — modern DTC healthcare commerce.

Subscription Plan Wizard

Multi-step wizard for creating subscription plans with products, pricing tiers, and automated billing cycles.


Patient Shipment Review

Patients review and approve upcoming shipment contents before each cycle — reducing disputes and chargebacks.


Staff Fulfillment Queue

Centralized queue for staff to process, pack, and ship orders with batch operations and real-time status tracking.


Boost Your Box (Add-Ons)

Patients request supplementary products — a built-in upsell channel for supplements, vitamins, and wellness products.


Billing & Payments

Integrated payments with zero manual billing

Clover payment integration with tokenized card storage, recurring billing, automated billing records, and payment retry logic.

Clover Payment Integration

In-person and online payment processing with tokenized card-on-file storage for seamless recurring charges.


Automated Billing Records

Billing records generated automatically from subscriptions, appointments, and one-time charges — with full audit trail.


Revenue Dashboard

Analytics for subscription revenue, payment success rates, failed charge trends, and per-patient billing history.


Security & Compliance

HIPAA-ready infrastructure built in, not bolted on

Role-based access control, immutable audit logs, 2FA, 7 HIPAA training modules, entitlement-based feature gating, and data encryption at every layer.

HIPAA-Ready Infrastructure

Enterprise-grade encryption (AES-256 at rest, TLS 1.2+ in transit), immutable audit logs, and automated compliance reporting.


4-Tier Role-Based Access

Patient, Provider, Admin, and Super Admin tiers with policy-based authorization on every API endpoint — no data leaks between roles.


HIPAA Training Modules

7 built-in training modules for staff with progress tracking, pass/fail scoring, and completion certificates.


Entitlement & Feature Gating

Per-clinic feature toggles (telehealth, insurance, shipments, etc.) — only pay for and expose what's enabled for your practice.


Invitation-Based Onboarding

Secure invitation links with role-adaptive registration wizard, consent capture, and automatic clinic assignment.


Magic Link Authentication

Passwordless login via signed, time-limited email links — eliminates password fatigue and reduces support tickets.


Questionnaire Engine

Custom questionnaires with signed-URL completion

Build custom questionnaires assigned at any clinical touchpoint. Patients complete them via secure, time-limited links — no login required — with automated scoring and response tracking.

Build & Assign

Create questionnaires with custom questions, scoring rules, and automation triggers. Assign them to appointments, onboarding flows, or recurring check-in schedules.


Secure Signed URLs

Patients receive a signed, time-limited link via SMS or email. They complete the questionnaire without logging in — reducing friction while maintaining security.


Automated Scoring

Responses are scored automatically and surfaced to the care team. Concerning scores trigger alerts so providers can follow up proactively.


See every feature in action

Schedule a personalized demo and we'll walk you through the features that matter most to your practice.